My library (or school) network address has changed, what will be affected by that change? What steps should I take?
Many of the resources hosted on the GoWYLD portal use IP based authentication to verify the licensing for use. When an IP change is made, you may lose access to these resources until the vendor updates the IP associated with the institution's account. This applies to school district filters as well, so the fewer changes that are made to IP addressing the better. Ideally, the institution's Internet Service Provider (ISP) will supply a static IP or range of IPs so that changes will have minimal impact.
When your institution's IP address changes, the State Library needs to contact all the vendors who provide resources through the GoWYLD portal, as well as OCLC where our proxy server is hosted to make sure that the information is updated. If your institution subscribes to resources individually, such as a database that isn't available statewide through GoWYLD, then you will need to contact that vendor to make the update. If the resource is hosted on one of the platforms like EBSCO, Gale, or Proquest, then the change will likely be made when the WYLD office contacts the vendor about any statewide products. E.g. if you subscribe to something like EBSCO's Small Engine Repair database, then access will be updated when we update the IP globally for the account. If you are unsure, contact the WYLD Office and we will let you know if you need to reach out to your vendor.
In addition to databases, your library many need to contact any other vendors supplying services to the library that use IP based authentication. An example might be a vendor supplying computer scheduling software in the library, or self-check stations.