The WYLD staff hosted a Zoom session on January 26th, 2023 to field questions from library staff about Aspen Discovery. Topics of discussion ranged from customizing browse categories to the availability summary and the user interface for placing copy level holds.
Watch the recording on YouTube at https://youtu.be/FsT1_MHLXoY
Meeting chat log:
11:05:56 From Elizabeth Niles to Desiree Saunders(Direct Message) : We have a question about where we can edit the pre-created header lists. (Gillette College Library) - particularly the nursing list that was made for us
11:06:46 From Desiree Saunders : Hi Elizabeth, those would be the menu links. We can have Cori show you how to change those.
11:07:28 From Elizabeth Niles to Desiree Saunders(Direct Message) : Thank you!
11:15:02 From Nicholle Gerharter : Not a question, but just a heads-up. We've noticed that with the increase in visibility in the ability to cancel ILLS and holds, patrons sometimes cancel after the item has already shipped or is already available for them on the hold shelf.
11:16:58 From Tensleep : Is it possible to show if a book is simply checked out and not hide it under show all copies?
11:17:55 From Tensleep : for example, secret messenger from ten sleep
11:18:54 From Tensleep : Yes, we'd prefer a red checked out box on our copy.
11:18:58 From Tensleep : Ok, thank you
11:19:26 From Elizabeth Niles : Can we change the wording of "Not owned" to something else so that it is clear that we can get it from somewhere else in the state
11:22:07 From Elizabeth Niles : ok that helps
11:22:10 From Elizabeth Niles : thank you
11:23:13 From Uinta County Library : Will Aspen show due dates? When a book is due for patrons to see?
11:24:21 From Conrrado Saldivar : I noticed the language toggle at the top isn't translating everything on the page. Is that pulling from words input by Bywater, or do they offer a way to use a 3rd party to translate more than what's currently being translated?
11:24:22 From Nicholle Gerharter : Thanks for the explanation
11:24:22 From Tensleep : Is there a timeline for public notes to become visible?
11:24:47 From Christopher Murry : Can the item record URL be considered a permalink?
11:25:17 From Cori -WYLD : https://wyldlibraries.freshdesk.com/a/solutions/articles/61000303371
11:27:48 From Conrrado Saldivar : Great, thanks! Happy to provide feedback :)
11:27:59 From Shantry : Thanks, Conrrado!
11:28:03 From S Caywood : Sometimes Aspen says an item is checked out when it is on order at the library. An example is Offbeat: 100 amazing places at Sheridan library - in search results it shows a yellow "checked out" label when it is still on order. Is there a reason this would happen?
11:28:49 From Tensleep : Thanks!
11:30:38 From Shantry : wyld.wyldcatag.org/Record/a######
11:32:14 From Shantry : wyld.wyldcatalog.org/Record/a######
11:35:09 From S Caywood : Thank you!
11:35:27 From Cori -WYLD : https://wyldlibraries.freshdesk.com/a/solutions/articles/61000304172
11:35:48 From Cori -WYLD : Status on Search Results Display
11:47:54 From Becky Voss : The reason it might not be placing the hold is because you had chosen Northwest College and we used to have a block on patrons placing holds.
11:49:29 From Uinta County Library : Can we through the admin side do anything to show our three libraries with available books without kicking one library off? For example searching "Michael vey the prisoner of cell 25" it shows our shelf copy and our storage copy. You have to click show all copies to see the three libraries and their available books.
11:59:10 From Rebecca Chavez : I clicked into the Primary Configuration/Library systems for CWC and I am not seeing all of these options.
11:59:48 From Rebecca Chavez : menu links are not on my page
12:04:55 From Cori -WYLD : https://wyld.wyldcatalog.org/
12:05:18 From Cori -WYLD : This is the link to all of the URLs for WYLD libraries